Shell Credit Card: Home (2024)

The Shop Your Way program is free and without obligation and participation in the Shop Your Way Program is subject to the terms and conditions available for review at www.shopyourway.com/terms. When you link your Shop Your Way number to your Sears Mastercard®, subject to the terms and conditions of the Shop Your Way Program, you will earn 1% in points on purchases made with the Sears Mastercard for purchases that are not classified as either qualifying purchases or non-qualifying purchases under the Shop Your Way Program and that are made outside of Program Stores ("base points"). However, no points are awarded for balance transfers, cash advance transactions, cash advance transactions designated as purchases, convenience checks, returned purchases, disputed or unauthorized purchases/fraudulent transactions, annual credit card membership fees, money orders, wire transfers, bets, lottery tickets, or casino gaming chips, credit insurance premiums, AccountCare fees, interest charges and credit card fees. To discontinue participation in this program at any time, call (800) 991-8708. The Shop Your Way program is offered by Transform SR Holding Management LLC.

Please note: As a Shop Your Way Member, you authorize Citibank to report to Transform SR Holdings LLC and its affiliates purchases made using the Sears Mastercard.

Shop Your Way Additional Category Earn Promotion

This promotion is not transferable; is subject to credit approval and the Shop Your Way terms and conditions located at www.shopyourway.com/terms. Your Shop Your Way account must be linked to your Sears Mastercard as described above in order to participate in this promotion. You have the opportunity to receive Shop Your Way points for eligible purchases which are made and post to your Sears Mastercard account for 12 months from the month you link your Sears Mastercard to your Shop Your Way account. These extra points are inclusive of any base points earned. When extra point offers are combined, total points earned will be less than the combined point totals for each individual offer. Base points mean the 1% back in points described above which you will receive on purchases that are made outside of Sears, Kmart or other Program Stores or are described below as "certain non-eligible purchases". Sears base points mean those points awarded as part the standard Shop Your Way program.

You may only earn 5% back on eligible gas station purchases and 3% back in points on eligible restaurant and grocery store purchases on the first combined purchases of $10,000 during the promotional period and then 1% thereafter.

5% back in points on eligible gas station purchases, for the first $10,000 (which includes the eligible restaurant and grocery store purchases) during the promotional period and then 1% thereafter. (5% back in points equals 4% in extra points and 1% in base points.) Certain Non-Eligible Purchases. You will only earn 1% back in base points, not 5%, for gas purchased at superstores, supermarkets, convenience stores and warehouse clubs or for fuel used for non-automobile purposes.

3% back in points on eligible restaurant (including cafés, bars, lounges and fast food restaurants) and eligible grocery store purchases for the first $10,000 (which includes the eligible gas station purchases) during the promotional period and then 1% in base points thereafter. (3% back in points equals 2% in extra points and 1% in base points.) Certain Non-Eligible Purchases. You will only earn 1% in base points, not 3%, for restaurant purchases made at bakeries and certain restaurants/cafés inside department stores, grocery or warehouse clubs. You will only earn 1% in base points, not 3%, for grocery purchases made at superstores, convenience stores, gas stations, warehouse clubs, and discount stores.

2% back in points on purchases at Sears (Full Line Stores Sears Grand, Sears Dealer Stores (Sears Hometown Stores, Sears Home Appliance Showrooms, and Sears Hardware), Kmart, mygofer and for Lands' End merchandise within Sears stores that are "qualifying purchases" under the Shop Your Way program during the promotional period and then 1% in Sears base points thereafter. (2% back in points equals 1% in extra points and 1% in Sears base points.)

1% back in base points on purchases that are made outside of Sears, Kmart or other Program Stores or are described above as "certain non-eligible purchases".

No points are awarded for balance transfers, cash advance transactions, cash advance transactions designated as purchases, convenience checks, returned purchases, disputed or unauthorized purchases/fraudulent transactions, annual credit card membership fees, money orders, wire transfers, bets, lottery tickets, or casino gaming chips, credit insurance premiums, AccountCare fees, interest charges and credit card fees.

Points will post to your Shop Your Way account within approximately one week after the eligible purchase is made. Merchants must submit charges under the appropriate merchant code or industry code for you to receive the additional Shop Your Way Points. We do not determine whether merchants appropriately identify all transactions you make on your account but we do reserve the right to determine which purchases qualify for points. By accepting Shop Your Way member benefits and offers, you agree to the Shop Your Way terms and conditions, available at www.shopyourway.com/terms. The Shop Your Way program is offered by Transform SR Holding Management LLC. Citibank is not responsible for products or services offered by other companies.

Shop Your Way Additional Category Earn Promotion

This promotion is not transferable; is subject to credit approval and the Shop Your Way terms and conditions located at www.shopyourway.com/terms. Your Shop Your Way account must be linked to your Sears Mastercard as described above in order to participate in this promotion. You have the opportunity to receive Shop Your Way points for eligible purchases which are made and post to your Sears Mastercard account for 12 months from the month you link your Sears Mastercard to your Shop Your Way account. These extra points are inclusive of any base points earned. When extra point offers are combined, total points earned will be less than the combined point totals for each individual offer. Base points mean the 1% back in points described above which you will receive on purchases that are made outside of Sears, Kmart or other Program Stores or are described below as "certain non-eligible purchases". Sears base points mean those points awarded as part the standard Shop Your Way program.

You may only earn 5% back on eligible gas station purchases and 3% back in points on eligible restaurant and grocery store purchases on the first combined purchases of $10,000 during the promotional period and then 1% thereafter.

5% back in points on eligible gas station purchases, for the first $10,000 (which includes the eligible restaurant and grocery store purchases) during the promotional period and then 1% thereafter. (5% back in points equals 4% in extra points and 1% in base points.) Certain Non-Eligible Purchases. You will only earn 1% back in base points, not 5%, for gas purchased at superstores, supermarkets, convenience stores and warehouse clubs or for fuel used for non-automobile purposes.

3% back in points on eligible restaurant (including cafés, bars, lounges and fast food restaurants) and eligible grocery store purchases for the first $10,000 (which includes the eligible gas station purchases) during the promotional period and then 1% in base points thereafter. (3% back in points equals 2% in extra points and 1% in base points.) Certain Non-Eligible Purchases. You will only earn 1% in base points, not 3%, for restaurant purchases made at bakeries and certain restaurants/cafés inside department stores, grocery or warehouse clubs. You will only earn 1% in base points, not 3%, for grocery purchases made at superstores, convenience stores, gas stations, warehouse clubs, and discount stores.

2% back in points on purchases at Sears (Full Line Stores Sears Grand, Sears Dealer Stores (Sears Hometown Stores, Sears Home Appliance Showrooms, and Sears Hardware), Kmart, mygofer and for Lands' End merchandise within Sears stores that are "qualifying purchases" under the Shop Your Way program during the promotional period and then 1% in Sears base points thereafter. (2% back in points equals 1% in extra points and 1% in Sears base points.)

1% back in base points on purchases that are made outside of Sears, Kmart or other Program Stores or are described above as "certain non-eligible purchases".

No points are awarded for balance transfers, cash advance transactions, cash advance transactions designated as purchases, convenience checks, returned purchases, disputed or unauthorized purchases/fraudulent transactions, annual credit card membership fees, money orders, wire transfers, bets, lottery tickets, or casino gaming chips, credit insurance premiums, AccountCare fees, interest charges and credit card fees.

Points will post to your Shop Your Way account within approximately one week after the eligible purchase is made. Merchants must submit charges under the appropriate merchant code or industry code for you to receive the additional Shop Your Way Points. We do not determine whether merchants appropriately identify all transactions you make on your account but we do reserve the right to determine which purchases qualify for points. By accepting Shop Your Way member benefits and offers, you agree to the Shop Your Way terms and conditions, available at www.shopyourway.com/terms. The Shop Your Way program is offered by Transform SR Holding Management LLC. Citibank is not responsible for products or services offered by other companies.

Some information and features are not available yet—but don’t worry. It may take up to 3 business days for your full online experience to be ready.

Until then, feel free to explore, and enjoy your new Shell Credit Card.

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Note: No funds will be transferred at this time. Setting up Online Bill Payment authorizes your bank to transfer funds from your account only when you complete a payment request each month.

Enrollment or Changing Bank Account

You can make an Online Payment once you enroll. Your payment will credit to your account as described in the paragraph titled "Same Day Crediting". If you use a bank account for the first time, we may hold the available line of credit equal to the payment for up to 3 business days.

Payments

You can only make one online payment per day. You may schedule future payments as far as 45 days in the future.

If you do not make one Online Payment at least once every eighteen (18) months, you may have to re-register your bank account as though using it for the first time.

If a scheduled payment exceeds the current balance at the time of execution, you agree that we will reduce the scheduled payment amount to the amount of your current balance.

Same Day Crediting

The payment cutoff time for Online Bill and Phone Payments is midnight ET. This means we will credit your account as of the calendar day, based on Eastern Time, that we received your payment request. If we receive your request to make an online payment after that time, we will credit your payment as of the next day.

Any payment made on a weekend or holiday will be applied as of the day you make it. However, it will not be posted until the next business day.

Please note that there may be a delay between the time your payment is posted and the amount of your available credit is updated.

If any electronic payment is returned unpaid by your financial institution for any reason, we may charge, and you agree to pay, a returned payment fee. You may also be charged a late fee based on the terms and conditions of your Card Agreement. Subsequent scheduled payments may also be canceled.

Authorization

By authorizing Online Bill Pay, I authorize Citibank, N.A. to initiate an electronic payment from my bank account and I authorize my bank to honor the withdrawal. This authority is for my Shell Credit Card account noted above and is to remain in effect until canceled in writing by Citibank, N.A., my financial institution, or me.

Email Privacy

At Citi Cards, we are dedicated to protecting your privacy. We want you to feel comfortable about giving us your email address. The following Email Policy was developed to help you understand how we use email and what your choices are.

How We Use Email

When you give us your email address, we may then send you emails on a variety of subjects, such as:
• General notices or important news about your account (rest assured your account number would never be included)
• Updates on special deals and offers that might interest you
• Opportunities to provide feedback or complete online surveys, so you can tell us what you think.

Your Choices

We believe you should be able to choose what kinds of information you receive. Thus, if you do not want to receive marketing material by email, just indicate your preference on your email profile. If you do so, please note that you could continue to receive some marketing information until your request is processed.

Important Note:

Please keep in mind that Citi reserves the right to continue to notify you by email regarding your account.

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only.

Enrollment in Credit Card Paperless Statements and Other Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.

Minimum System Requirements

To receive your legal notices electronically, your device must be capable of printing or storing email, web pages and documents in PDF format, and you must use a browser with at least 128-bit security encryption to enroll.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and want a paper notice, call us at the number on your statement or the back of your card and we will mail it to you.

Cancelling Paperless Statements and Other Communications You may cancel by updating your settings on the Paperless Settings page of your account online or by calling us at the number on your statement or the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement and legal notices online to the email address you provide to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on your statement or the back of your card.

Credit Card Paperless Statements and Other Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. If I later let you know that I wish to receive either my statements or other legal notices in paper form, these terms will not apply to those documents.

You will receive paperless notifications at the email address currently associated with your account(s).

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only.

Enrollment in Credit Card Paperless Statements and Other Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.

Minimum System Requirements

To receive your legal notices electronically, your device must be capable of printing or storing email, web pages and documents in PDF format, and you must use a browser with at least 128-bit security encryption to enroll.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and want a paper notice, call us at the number on your statement or the back of your card and we will mail it to you.

Cancelling Paperless Statements and Other Communications You may cancel by updating your settings on the Paperless Settings page of your account online or by calling us at the number on your statement or the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement and legal notices online to the email address you provide to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on your statement or the back of your card.

Credit Card Paperless Statements and Other Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. If I later let you know that I wish to receive either my statements or other legal notices in paper form, these terms will not apply to those documents.

You will receive paperless notifications at the email address currently associated with your account(s).

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only.

Enrollment in Credit Card Paperless Statements and Other Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.

Minimum System Requirements

To receive your legal notices electronically, your device must be capable of printing or storing email, web pages and documents in PDF format, and you must use a browser with at least 128-bit security encryption to enroll.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and want a paper notice, call us at the number on your statement or the back of your card and we will mail it to you.

Cancelling Paperless Statements and Other Communications You may cancel by updating your settings on the Paperless Settings page of your account online or by calling us at the number on your statement or the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement and legal notices online to the email address you provide to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on your statement or the back of your card.

Credit Card Paperless Statements and Other Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. If I later let you know that I wish to receive either my statements or other legal notices in paper form, these terms will not apply to those documents.

You will receive paperless notifications at the email address currently associated with your account(s).

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only.

Enrollment in Credit Card Paperless Statements and Other Communications We send cardholders various types of legal notices, including notices of increases or decreases in credit lines, privacy notices, account updates and statements. Currently, we can provide some of these legal notices, including statements, electronically. We are working towards being able to provide all of these legal notices electronically. When we are able to provide all legal notices electronically, we will notify you by email. In the meantime, if you choose to receive legal notices electronically, you will need to monitor both your U.S. postal mailbox and your email inbox for legal notices.

Minimum System Requirements

To receive your legal notices electronically, your device must be capable of printing or storing email, web pages and documents in PDF format, and you must use a browser with at least 128-bit security encryption to enroll.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and want a paper notice, call us at the number on your statement or the back of your card and we will mail it to you.

Cancelling Paperless Statements and Other Communications You may cancel by updating your settings on the Paperless Settings page of your account online or by calling us at the number on your statement or the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement and legal notices online to the email address you provide to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on your statement or the back of your card.

Credit Card Paperless Statements and Other Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically. If I later let you know that I wish to receive either my statements or other legal notices in paper form, these terms will not apply to those documents.

You will receive paperless notifications at the email address currently associated with your account(s).

Rewards Program Information

You get the benefit of two great reward programs with the Shell Fuel Rewards® Card. You get 5 cents per gallon savings, up to 20 gallons, with instant Gold Status with your automatic enrollment in the Fuel Rewards® program offered by Excentus Corporation. You get an additional 5 cents per gallon savings, up to 20 gallons, plus the opportunity to earn Shell rebates, as a Shell Fuel Rewards®Card Cardholder. The benefits of these two programs are described below.

Fuel Rewards® program from Excentus

The Fuel Rewards® program is a separate program owned and operated by Excentus Corporation. Citibank is not responsible for rewards offered through the Fuel Rewards® program.

If you are approved for a Shell Fuel Rewards® Card, you will be automatically enrolled in the Fuel Rewards® program and receive instant Gold Status. If you are already a Fuel Rewards® member, your existing Fuel Rewards® account will be linked to your Shell Fuel Rewards® Card. With Gold Status, you will receive Fuel Rewards® savings of 5 cents per gallon, up to 20 gallons, on fuel purchases made at participating Shell locations within the United States. Fuel Rewards® savings are redeemed by swiping your Shell Fuel Rewards® Card before you fill up. Fuel Rewards® savings are applied instantly to decrease the price of fuel. Use of the Shell Fuel Rewards® Card is required to redeem Fuel Rewards® savings associated with the Shell Fuel Rewards® Card.

Excentus will use your email address to automatically enroll you in the Fuel Rewards® program and to send administration emails with pertinent information about your participation in the program (e.g., when your first Fuel Rewards® savings are earned, monthly Fuel Rewards® savings balance, etc.). Excentus may use your informationfor other purposes such as offering you other products and services, subject to the terms of the Excentus Privacy Policy. Please see www.fuelrewards.com/terms for complete Fuel Rewards® program and Fuel Dining Program Terms and Conditions and the Privacy Policy of Excentus Corporation.

Visit fuelrewards.com for complete Fuel Rewards® program details and Terms and Conditions. Excentus reserves the right to update or make changes to their Terms and Conditions from time to time in their sole discretion, which changes they may provideto you by any reasonable means, including without limitation, by posting the revised version of the Terms and Conditions on the Fuel Rewards® site. You can determine when those Terms and Conditions were last revised by referring to the“Last Updated” legend at the top of those Terms and Conditions. Your access to or use of the Fuel Rewards® site following changes to those Terms and Conditions will constitute your acceptance of those changes. Notwithstandingthe foregoing, any changes to those Terms and Conditions shall not apply to any dispute between you and Excentus arising prior to the date on which Excentus posted the revised version of those Terms and Conditions incorporating suchchanges or otherwise notified you of such changes.

Shell Fuel Rewards® Card Cents Per Gallon Savings

You will receive savings on fuel purchases made with your Shell Fuel Rewards® Card at participating Shell locations within the United States. When you use your card to purchase fuel, the price you pay will be reduced at the point of sale by 5 cents per gallon on up to 20 gallons. For fuel purchases made at the pump, the price per gallon will be reduced at the pump after you swipe your credit card, except where prohibited by law. For in-store fuel purchases, the savings will be applied prior to the completion of your purchases.

In the event savings at the point of sale are unavailable for any reason, you will receive the savings as a statement credit. In that case, you will not see a reduction in the price per gallon at the pump or prior to the completion of an in-storepurchase. The statement credits will be automatically posted to your monthly billing statement. When calculating the amount of the statement credit, we will multiply the number of gallons purchased by 5 cents and roundto the nearest cent. In the event gallon information is not available for a specific purchase, we will determine the number of gallons purchased by dividing the total purchase amount by an average price per gallon amount obtainedfrom the U.S. Department of Energy. We will use the average price per gallon from the U.S. Department of Energy for the specific grade of fuel purchased, or in the event the fuel grade information is not provided to us, we will use the average priceper gallon amount from the U.S. Department of Energy for regular unleaded fuel.

Rebates

With the Shell Fuel Rewards® Card, you earn 10% Shell rebates on your first $1,200 in Shell non-fuel purchases made each year with your card at Shell locations within the United States. Shell non-fuel purchases in excess of $1,200 each year do not earn rebates.

All rebates on the Shell Fuel Rewards® Card will be automatically redeemed by applying the rebates as a credit against Shell purchases made with your card in subsequent billing cycles. Rebates are not earned onthe following: purchases made for business or commercial purposes; purchases returned for full or partial credit; and cash advances, balance transfers, interest andfinance charges, account fees and fees for services and programs you elect to receive through us. For the purpose of determining the amount of purchases that are eligible to earn rebates each year,each year will begin on the first day of your billing period in the calendar month of December and end on the last day of your billing period in the following December. Any rebates not redeemed withintwelve monthly billing cycles after the billing cycle in which they are earned will expire.

Your account must remain open and current in order to receive savings on fuel purchases and earn and redeem rebates. You will not be eligible to receive savings on fuel purchases or earn and redeem Shell rebates if your account isclosed (whether closed by you or us) or if you default under the terms of your card agreement.

When you become a cardmember, you will receive the full card program Terms and Conditions,which we may change at any time for any reason upon thirty (30) days prior written notice.

The alerting service allows you to request and receive messages about your credit card account(s).

By enrolling in or editing Alerts, you can subscribe to daily, weekly, or monthly account update notifications such as account balance, payment due, and payment posted, via SMS text messaging. Alerts will come from Shell Credit Card Alerts, and you can text STOP to 79308 to stop Alerts, or text HELP to 79308 to receive help. For questions about the services provided, you can call 1-800-331-3703. Message and data rates may apply, and message frequency varies by account settings. Alerts are supported by most major mobile providers in the US, including AT&T, Verizon, T-Mobile (T-Mobile is not liable for delayed or undelivered messages) and Sprint. See our list of supported providers.

Subject to the terms and conditions of your Internet service provider or mobile carrier, you may receive alerts from us via email sent to computers and/or mobile phones (supported by certain mobile phone carriers only), as well as text messages sent to your mobile phone. As a condition to using and receiving Account Alerts, you consent to receiving, from us, automatically dialed text messages on your mobile phone at the mobile phone number you provide. If you have any questions regarding privacy, please read our privacy policy.

Alerts are effective as soon as you set them up in Account Online. You accept that each alert may not be encrypted, and may include your name and information pertaining to your account(s).

Receipt of each alert may be delayed, or prevented by factors affecting your Internet service provider, mobile carrier, and/or other factors outside of our control. Neither we, nor our affiliates, will be liable for losses or damages arising from (a) non-delivery, delayed delivery, or misdirected delivery of an alert; (b) inaccurate or incomplete content in an alert; or (c) your use or reliance on the contents of any alert for any purposes.

We reserve the right to terminate the alerting service, in whole or in part, at any time without notice. The information in any alert may be subject to certain time lags and/or delays. The types and timing of your alerts will be managed by you, and the alerts may be stopped or suspended by you at any time.

Authorization

By enrolling in, or editing wireless alerts you previously enrolled in, you agree to the Terms and Conditions.

For enhanced security, your Password, User ID and the Security Word you provided when you applied for your card should be different from each other.

User ID guidelines

A unique User ID helps safeguard your account and secure personal information.

User ID requirements

  • Must be 5 to 50 characters

User ID restrictions

  • Don’t use more than three consecutive or sequential digits (for example, 1111 or 1234) unless your User ID is an email address.
  • Don’t use your Password or the Security Word you provided when you applied for your card as your User ID.

Password guidelines

A secure Password is easy for you to remember, but difficult for others to guess.

Don’t share your Password with anyone — ever.

Password requirements

Your Password must contain:
  • Between 8-64 characters
  • At least 1 number
  • At least 1 uppercase letter
  • At least 1 lowercase letter
  • At least 1 special character or space: . ? * $ ! { } - _ + % ^ @ [ ]
Note: Passwords are case sensitive.

Password restrictions

  • Don’t use your name or User ID as your Password.
  • Don’t use more than 2 consecutive identical characters, including spaces.
  • Don’t use existing or the last 6 passwords.

Password tips

  • Passwords are case sensitive.
  • Choose a meaningful phrase with 6-8 words and numbers, and then include a special character. For example, “We bought our home 9 years ago!” can become “Wboh9ya!”
  • Insert two digits into a word. For example, “Decem51ber?”
  • Replace vowels or other letters in a short phrase with numbers or other characters. For example, “Sh0rt3n!”
  • Don’t use characters that are next to each other on the keyboard (for example, hjkl;).

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What to Expect with Your New Upgrade

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We’ll keep you in the loop with notifications if there are any next steps on your end.

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You are editing the email address for your Credit Profile. This will change where you receive your credit notification emails, such as "Your Courtesy Statement."
This will not change the email you use to sign intoshell.us shopping account.

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Shell Credit Card: Home (2024)

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